Frequently Asked Questions
Everything you need to know about your Tier 1 Concealed order.
How long will it take to receive my order?
Standard processing time is 3-5 business days. Once shipped, domestic delivery typically takes 2-4 business days depending on your selected shipping method.
What is your return policy for apparel and gear?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Please note that custom-made gear may be subject to specific return restrictions.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How do I ensure I am ordering the correct size?
We provide a detailed sizing chart on every product page. We recommend measuring a similar garment you already own to compare dimensions for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through specialized financing partners.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders quickly, modifications must be requested within 1 hour of purchase. Please contact our support team immediately for assistance.